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Contact Us
Email Us
Whether it’s your first time flying with us or you’re one of our familiar faces, we encourage you to make use of our contact forms below to connect with the appropriate department. We’d like to hear from you!
Hours of Operation (PST)
All hours are in Pacific Standard Time and subject to change depending on flight schedules. When visiting us early morning or late afternoon we recommend calling ahead to confirm hours.
Customer Contact Centre Hours
6:30 am to 8:00 pm daily
Terminal / Base Hours
Downtown Vancouver: 6:30 am to 7:30 pm daily
Vancouver Freight Centre: 8:00 am to 5:00 pm (Monday to Friday)
7:00 am to 7:00 pm daily
6:30 am to 7:45 pm daily
7:00 am to 7:00 pm daily
7:00 am to 6:00 pm (Monday to Friday) 8:00 am to 6:00 pm (Weekends) | Sechelt: 7:00 am to 6:30 pm daily 7:30 am to 10:30 am 3:30 pm to 6:30 pm 9:00 am to 7:00 pm 12:00 pm to 2:00 pm Wednesday – Sunday – Starting June 12 |