Contact Us

Email Us

Whether it’s your first time flying with us or you’re one of our familiar faces, we encourage you to make use of our contact forms below to connect with the appropriate department. We’d like to hear from you!

Arrow Down Icon
Hours of Operation (PST)

All hours are in Pacific Standard Time and subject to change depending on flight schedules. When visiting us early morning or late afternoon we recommend calling ahead to confirm hours.

 

Customer Contact Centre Hours

6:30 am to 8:00 pm daily

 

Terminal / Base Hours

Downtown Vancouver:


6:30 am to 7:30 pm daily

 

Vancouver Freight Centre:

8:00 am to 5:00 pm (Monday to Friday)


Richmond (YVR South):


7:00 am to 7:00 pm daily


Victoria Harbour:


6:30 am to 7:45 pm daily


Nanaimo Harbour:


7:00 am to 7:00 pm daily


Ganges Harbour:


7:00 am to 6:00 pm (Monday to Friday)


8:00 am to 6:00 pm (Weekends)

Sechelt:

7:00 am to 6:30 pm daily

Comox:

7:30 am to 10:30 am

3:30 pm to 6:30 pm

Whistler:

9:00 am to 7:00 pm

Patricia Bay:

12:00 pm to 2:00 pm Wednesday –

Sunday – Starting June 12